Quality Policy

Mission and Vision

Mission:

The mission of Internacional de Comercio Nadine S.L. is to carry out its activity in the commercialization of machinery and vehicles for public works, construction and mining, industrial and marine applications, as well as their spare parts and accessories, hardware supplies, paint, and personal protective equipment, continuously improving quality and staying one step ahead of customer expectations.

Vision:

The future of our organization will be ensured through our commitment to the quality of the products we market, our customer service approach, and the qualifications and involvement of our employees, with the aim of becoming a benchmark in the commercialization of products within the industrial sector.

Commitments and Strategic Values

• Our commitment to satisfying customers and complying with applicable legal requirements will be at the heart of everything we do.
• The future of our organization will be determined by the quality of our response to customer needs.
• The fundamental strength of our organization lies in its employees, for whom we will always seek to provide a working environment that encourages motivation, competence, and pride in their contribution to the work carried out.

Operational Values

We will support and develop an organization that:

• Is focused on continuous improvement
• Is committed to meeting customer expectations and complying with applicable legislation
• Is based on teamwork
• Communicates openly and encourages feedback
• Ensures appropriate training
• Provides a safe working environment
• Encourages initiative, innovation, and creativity
• Recognizes individual and team achievements
• Delegates decision-making to the lowest appropriate competent level

To achieve this, we will establish the corresponding indicators for each measurable parameter and assign values that will constitute our quality objectives for the defined period.

These quality objectives will accompany this declaration and will be reviewed jointly at predetermined intervals.

Our organization’s relationships, both internally with our employees and externally with subcontractors, suppliers, and customers, will be honest, objective, and fair, always recognizing the dignity of each person as a member of the team.